shopping_bag
Tech Support & Returns
Returning broken items and asking for money back.
Returning an Item
When you buy an electronic device, sometimes things go wrong. Taking it back to the store requires specific vocabulary to explain the issue to the clerk.
You need to clearly state if the item is defective (broken) or if you simply changed your mind. The clerk will usually ask if you have the receipt (proof of purchase) and if the item is still under warranty (guarantee). Finally, you will need to choose if you want a replacement (a new one) or a refund (your money back).
Go to the next tab to learn the return vocabulary, then listen to the conversation in the Listen tab!
warning
Problems warning
បញ្ហា និងការប្រគល់ទំនិញ
Defective
/dɪˈfek.tɪv/
ខូច / មានកំហុសបច្ចេកទេស
Return
/rɪˈtɝːn/
ប្រគល់ត្រឡប់ទៅវិញ
receipt_long
Proof receipt_long
ឯកសារបញ្ជាក់
Receipt
/rɪˈsiːt/
វិក័យប័ត្រ (បុង)
Warranty
/ˈwɔːr.ən.t̬i/
ការធានា
handshake
Solutions handshake
ដំណោះស្រាយ
Replacement
/rɪˈpleɪs.mənt/
ការប្តូរថ្មី
Refund
/ˈriː.fʌnd/
ការសងប្រាក់វិញ
headphones
headphones Listen Closely
Click play to listen to the conversation.
fact_check COMPREHENSION CHECK
1. Why is the customer returning the laptop?
2. What document does the clerk ask for?
3. What does the customer choose?
edit_document
Real World Tasks
Practice your retail vocabulary!
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របាយការណ៍បេសកកម្ម
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