Listening: Sophisticated Active Listening & Application C2 - Lesson 5: Applying Critical Listening Skills in Real-Time Problem Solving and Decision Making

Listening: Applied Comprehension C2 Capstone: Real-Time Problem Solving What you will learn: By the end of this lesson, you will be able to listen to a complex problem, analyze its components in real-time, and formulate a decisive, strategic response. Before You Listen 🧠 Scenario & Framework Imagine you are the General Manager of a high-end hotel in Siem Reap. An urgent problem has just occurred. Before you listen to your manager's briefing, prepare your mind by reviewing the Framework for Active Problem Solving : The Core Problem: What is the central issue that must be resolved? The Key Stakeholders: Who is affected by this problem? The Ambiguities: What information is missing or uncertain? The Unstated Need: What does the speaker really need from you? The Listening Task 🎧 Your Task While Listening As you listen to Dara's briefing, take notes to identify the four points from the framework above. Dara's Briefing: "Thanks for meeting me on such short notice. We have a pote…