Lesson 20: Product Review (User Feedback)

Reading Reviews

Skill: Determining sentiment and analyzing pros/cons.
Context: Online Shopping & Customer Feedback.

1

 Key Vocabulary

DurableAdj

ធន់ / រឹងមាំ/ˈdʊr.ə.bəl/

Able to last a long time without breaking.

DistortedAdj

មិនច្បាស់ / បែកសំឡេង/dɪˈstɔːr.t̬ɪd/

Pulled out of shape or sounding unclear/bad.

WirelessAdj

ឥតខ្សែ/ˈwaɪr.ləs/

Operating without using wires or cables.

RefundNoun

ការសងប្រាក់វិញ/ˈriː.fʌbmnd/

Money given back when you return a product.

Noise-cancellingAdj

កាត់បន្ថយសំឡេងរំខាន/nɔɪz ˈkæn.səl.ɪŋ/

Technology that reduces outside background sounds.

VerifiedAdj

ដែលបានផ្ទៀងផ្ទាត់/ˈver.ə.faɪd/

Confirmed to be true (the person actually bought it).

2

 Product Page

SonicX Pro Headphones

Electronics > Audio > Wireless

3.8 / 5.0

5 Star

50%

3 Star

20%

1 Star

30%

All Reviews

Top Positive

Top Critical

Dave_GymRat ✓ Verified Oct 12, 2025

Built like a tank!

I drop these on the floor constantly at the gym and they never break. Very durable. The battery also lasts for 3 days.

Pros

• Strong Build
• Battery Life

Cons

• None

Sarah_J Oct 10, 2025

Okay sound, terrible mic

The music sounds great, but when I make calls, people say my voice sounds distorted. Good for music, bad for work calls.

Pros

• Clear Music

Cons

• Microphone quality

AngryUser123 ✓ Verified Sep 28, 2025

Stopped working!

I bought these last week and they won't turn on anymore. The wireless connection keeps failing. I want a refund immediately.

Pros

• None

Cons

• Broken
• Connectivity

3

 Comprehension Check

1. Who uses the headphones at the gym?

2. Why is Sarah_J unhappy?

3. What does "Distorted" mean in this context?

4. Which user wants their money back?