C1
Leading Conversations
ការដឹកនាំកិច្ចសន្ទនា
🎯 Objective / គោលបំណង:
Learn to control the "floor". Interrupt politeley, stop rambling, and invite quiet people to speak.
💬 Scenario: The Meeting
Goal: Stop Mark from talking too much and ask Sarah for her opinion.
Mark Dominant
"...and that's why the API integration is failing. It's really about the latency issues in the third server, which I told you about last week..."
You Leader
"Mark, if I could just jump in there for a second? I think we've got the technical picture."
Action: Polite Interruption + Validation.
You Leader
"I'd like to bring Sarah in here. Sarah, how does this affect the design timeline?"
Action: Nomination (Inviting a specific person).
Sarah Quiet
"Well, actually, it pushes us back two weeks."
The Conductor's Baton 🎶
Think of the conversation as an orchestra. You decide who plays.
1. Interrupting (Politely) ការកាត់សម្តីដោយគួរសម
Don't say "Stop." Use these phrases:
"Can I just stop you there?"
"Sorry to interrupt, but..."
"If I could just interject..."
"Can I just stop you there?"
"Sorry to interrupt, but..."
"If I could just interject..."
2. Redirecting (Focus) ការតម្រង់ទិស
When someone goes off-topic:
"That's a valid point, but let's get back to..."
"Let's park that for now and focus on..."
"That's a valid point, but let's get back to..."
"Let's park that for now and focus on..."
3. Nominating (Inviting) ការអញ្ជើញឱ្យនិយាយ
Bring quiet people in explicitly:
"I'd be interested to hear Sarah's take on this."
"John, what are your thoughts?"
"I'd be interested to hear Sarah's take on this."
"John, what are your thoughts?"
What Would You Say?
Situation: A colleague has been complaining about the coffee machine for 5 minutes during a budget meeting.
A. "Stop talking about coffee! It's boring."
B. "I know the coffee is an issue, but in the interest of time, let's get back to the budget figures."
C. "Yeah, the coffee is really bad, isn't it?"
Situation: Two people are arguing loudly. You need to take control.
A. (Say nothing and wait)
B. "Hold on, let's take a breath. Let's hear from Dara first, then Vanna."
C. "You are both wrong."