Speaking: Interactive Communication A2 - Lesson 2: Asking for Repetition/Clarification (e.g., "Sorry?")

Welcome to your A2 level speaking lesson! In everyday conversations, it is entirely natural to ask speakers to repeat information if you did not hear them clearly.

Today, we will learn how to manage conversations using polite expressions instead of sounding abrupt. We will cover casual phrases like "Come again?", formal alternatives like "Could you repeat that, please?", and learn why shouting "What?" can send the wrong message.

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Welcome to your A2 speaking lesson! I am Teacher Sopheak. When students practice speaking, they often feel shy to ask someone to repeat themselves.

However, asking someone to repeat information is perfectly normal. Knowing exactly how to ask for clarification politely is a very important skill that shows you are an active listener.

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Casual Phrasing Units

Casual expressions are perfect for peers, close friends, or familiar teammates. They are usually shorter and rely on your voice going up at the end (an upward intonation) to show it is a question.

Friends laughing and talking casually over coffee table layout
Casual
Sorry?
A polite and short way to ask someone to repeat what they said. Make sure your voice goes up at the end.
Come again?
A casual way to ask someone to repeat themselves. Best used with friends.
What was that?
A casual phrase used when you didn't hear something clearly.

Example: "We need to finish by noon." -> "Sorry? I didn't hear the deadline."

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Polite and Formal Structures

Formal phrases show respect when talking with clients, managers, or guests. These are full sentences that demonstrate excellent professional manners.

Professional briefing room setup with business executives talking
Formal Unit
Could you repeat that, please?
A very formal and polite way to ask for repetition, perfect for work or guests.
Pardon me?
A formal expression to show you did not hear or understand.
I didn't catch that.
A polite way to say you missed the information they just shared.

Example: "The room total is forty-five dollars." -> "Pardon me? Could you repeat that, please?"

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Inquiring for Meaning

Sometimes you hear the words clearly, but you do not understand what they mean. Use these phrases to ask the speaker to explain a word or idea.

What does this word mean?
Used to ask for the definition of a specific word you do not know.
Can you explain that?
Used to ask someone to give more details so you can understand the whole idea.
warning The Trap: "What?" vs. "Sorry?"

Shouting a single-word "What?" when you miss information sounds aggressive and demanding in English. Native speakers may feel you are being rude or angry.

What?

Abrupt, borderline hostile, and unprofessional.

close Rude Tone
Sorry? / Pardon?

Polite, safe for business, and structurally neutral.

check Courteous
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Conversational Interaction

A
My phone number is 012 345...
B
Sorry, I didn't catch that. Could you repeat it?
A
Sure, it's 012 345...
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Knowledge Check

gavel Pragmatic Choice
You are communicating with a foreign tour operator. Which phrase projects an accurate, polite register?
(Hint: Which phrase is polite and professional?)
edit Lexical Completion
Complete the sentence: "I am sorry, I didn't ________ that."
(Hint: Which verb means 'to hear or understand' in this context?)
psychology Semantic Analysis
What is the purpose of the phrase "Come again?"
(Hint: Is it a literal command to walk over, or a request for repetition?)
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Study Resources

Lesson Summary & Review

Let's review the key concepts covered in the interactive module above to ensure you are ready to manage conversations smoothly.

Key Phrases for Repetition

  • Casual: Use short phrases with a rising intonation like "Sorry?" or "Come again?" when talking to friends.
  • Formal: Use full sentences like "Could you repeat that, please?" when talking to a boss or a customer.
  • Asking for Meaning: Say "What does this word mean?" when you hear the word clearly but do not know the definition.

Remember the "What?" Rule

Never shout "What?" if you miss what someone said. It sounds aggressive and impolite. Always use "Sorry?" or "Pardon me?" instead to maintain a friendly, professional tone.

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