Speaking: Specific Purposes B1 - Lesson 2: Handling Basic Travel Scenarios (Check-in, Asking for Information)

Speaking: Specific Purposes B1

Handling Basic Travel Scenarios

Listen to the dialogue examples here.

What you will learn: This lesson will give you the key phrases you need to handle two common travel situations with confidence: checking into a hotel and asking for information.

Scenario 1: Checking into a Hotel 🏨

Listen to this conversation between a traveler, Mr. Sok, and a hotel receptionist.

Receptionist: Good evening, sir. Welcome to The City Centre Hotel. How can I help you?
Mr. Sok: Hello, I have a reservation under the name 'Sok'.
Receptionist: Let me check... Yes, Mr. Sok. A double room for three nights. May I have your passport, please?
Mr. Sok: Of course. Here it is.
Receptionist: Thank you. Your room is 904. Here is your key card. Breakfast is from 7 AM to 10 AM.
Mr. Sok: Great, thank you. What time is check-out?
Receptionist: Check-out is at 11:30 AM, sir.
Mr. Sok: Perfect. Thanks for your help.

Scenario 2: Asking for Information 🗺️

Now, let's listen to a traveler, Lina, asking for help at an airport information desk.

Lina: Excuse me, I'm a bit lost. Could you help me?
Officer: Of course. Where are you trying to go?
Lina: I'm looking for the gate for my flight to Kuala Lumpur.
Officer: Okay. You need to take the airport shuttle train to Terminal C.
Lina: I see. Where can I find the shuttle?
Officer: Just follow the signs. Go down this escalator, and you will see it on your right.
Lina: That's very helpful. Thank you so much!

Key Phrases for Your Trip 🔑 (Click 🔊)

At Your Hotel

  • I have a reservation under the name...ខ្ញុំមានការកក់ទុកក្នុងឈ្មោះ...
  • What's the Wi-Fi password?តើពាក្យសម្ងាត់ Wi-Fi ជាអ្វី?
  • What time is breakfast served?តើអាហារពេលព្រឹកបម្រើម៉ោងប៉ុន្មាន?
  • Could you please call a taxi for me?តើអ្នកអាចហៅតាក់ស៊ីឱ្យខ្ញុំបានទេ?

The Polite Formula for Asking

  • Step 1 (Get Attention): "Excuse me..."អត់ទោស...
  • Step 2 (Ask Your Question): "Where can I find...?"តើខ្ញុំអាចរក...នៅឯណា?
  • Step 2 (Alt): "How do I get to...?"តើខ្ញុំទៅ...ដោយរបៀបណា?
  • Step 3 (Show Thanks): "Thank you for your help."អរគុណសម្រាប់ជំនួយរបស់អ្នក។

Tips for Successful Travel Talk

💡 Listening for Key Information

Sometimes the answers can be fast. Focus on listening for the most important words.

  • When checking in, listen for: Numbers (room number, floor) and Times (breakfast time, check-out time).
  • When asking for directions, listen for: Place words (left, right, straight) and Verbs (follow, go, take, turn).

Don't be afraid to ask for repetition! A useful phrase is: "Sorry, could you say that again, please?"

Practice Your Skills 🎯

Activity 1: Choose the Best Phrase (Self-Check)

Read the situation and choose the best phrase to use. Click "Check Answers" when done.

1. You arrive at your hotel. What is the first thing you say?

2. You are in a train station and cannot find the ticket office. What do you say?

Activity 2: Travel Role-Play

Work with a partner. One person is the traveler, the other is the hotel receptionist or information officer.

  • Hotel Check-in: The traveler should check in and ask two questions (e.g., about check-out time and Wi-Fi).
  • Asking for Information: The traveler should politely ask for directions (e.g., to the nearest ATM or coffee shop).

Switch roles and do it again!

Vocabulary

  • Reservation | ការកក់
    An arrangement for a room in a hotel to be kept for you.
  • Check-out | ការចាកចេញពីសណ្ឋាគារ
    The act of leaving and paying for your room at a hotel.
  • Shuttle | ឡានក្រុង
    A bus or train that travels regularly between two places, like airport terminals.
  • Directions | ទិសដៅ
    Instructions that tell you how to get to a place.

Your Communication Mission ⭐

Your mission is to use these skills in the real world. The next time you are in a coffee shop or store, try to use the polite formula to order or ask for something:

"Excuse me... Can I have...? Thank you."

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